Create a Configuration Item

Create a Configuration Item#

To add a Configuration Item (CI) in Znuny, follow these steps:

  1. Click Add Configuration Item.

  2. Choose a CI Class from the available options:

  • Computer: Workstations, laptops, and servers.

  • Hardware: Network devices, printers, and other physical equipment.

  • Location: Sites, buildings, and rooms.

  • Network: Networks and network segments.

  • Software: Applications and installed software.

Additional classes can be added by an administrator; see Add New Configuration Item Classes.

  1. Fill in the CI details:

  • Name: (Unique name for the CI)

  • Description: (Short description of the asset)

  • Deployment State: (e.g. Planned, Production, Repair, Maintenance, Pilot, Review, Test/QA, Inactive, Retired, or Expired)

  • Incident State: (Operational, Warning, or Incident)

  1. Save and Review

  • Click Save to store the CI in the CMDB.

  • Review the details to ensure everything is correct.

  • Link the CI to incidents, problems, or changes as needed.

Note

Using the ImportExport module, you can also define templates for importing and exporting configuration items.

Edit a Configuration Item#

To edit a Configuration Item (CI) in Znuny, follow these steps:

  1. Select the CI.

  2. Choose Edit from the available options.

  3. Update the CI details:

  • Name: (Unique name for the CI)

  • Description: (Short description of the asset)

  • Deployment State: (e.g. Planned, Production, Repair, Maintenance, Pilot, Review, Test/QA, Inactive, Retired, or Expired)

  • Incident State: (Operational, Warning, or Incident)

  1. Save and Review

  • Click Save to store the CI in the CMDB.

  • Review the details to ensure everything is correct.

  • Link the CI to incidents, problems, or changes as needed.

Note

Using the ImportExport module, you can also define templates for importing and exporting configuration items.